Policies

Our Privacy Policy is available here

Friending

I do not accept friend or contact requests from former or current clients on any social networking site as this can not only compromise your confidentiality but would also blur the boundary of the therapeutic relationship.

Following

As a business, I do post occasionally on Instagram  and Facebook under Gentle Shift Therapy, whilst you are of course free to follow these accounts, please do not use these to discuss confidential matters. If you are a client, please do not contact me via social media regarding appointments or anything discussed in our sessions.

I would request that you do not try to interact with any of my personal accounts on any social media platforms to maintain a professional therapist/client relationship.

Interacting

Please do not use public ways of contact (e.g. @replies or tagging) because of the potential for this to compromise your confidentiality. You may use, WhatsApp or text to discuss appointment times or other logistics but not therapeutic issues. The latter cannot be kept secure.

Use of search engines

I do not routinely Google my clients but may very occasionally in a time of crisis. For example, if you had failed to attend a session and there was a reason for me to be concerned for your safety I may try to find out about you this way. If I did so, I would tell you about it the next time we communicate.

Business review sites

It is considered unethical by professional bodies (NSTT and UKCP) to publish testimonials and so you will not find any testimonials posted by me, nor will I ever ask you for one.

However, clients are free to post whatever they choose but due to confidentiality I cannot comment on anything that is posted. 

Location-based services

If you use location-based services on your phone you should be aware that others may surmise that you are a therapy client if you are seen as “checking in” at my address.

Phone

Texting may be used for contact about appointment times. This is preferable to making a phone call as it is easier to respond as I cannot answer the phone if I am with another client. Whether phoning or texting, please only do so between the hours of 8am and 8pm.